Resources
Everything you need to get the most out of Auraltica.
Documentation
Auraltica lets you connect your data sources and talk to them in natural language. Here are the essential steps to get started:
- Create your account — sign up and complete the initial onboarding.
- Connect your sources — from the Connectors section you can integrate Shopify, Meta Ads, Google Ads, TikTok Ads, Mercado Libre and your own databases.
- Sync your data — once connected, Auraltica imports your catalog, orders and customers automatically. Updates arrive in real time via webhooks.
- Talk to your data — open the chat and ask in natural language: sales, best sellers, ROAS, trends and more.
- Build dashboards — generate custom charts from the Dashboards panel or straight from the chat.
- Set up alerts — get automatic notifications when your metrics cross defined thresholds.
Help center
Why aren’t my Shopify products syncing?
Check that the access token is active in the Connectors section. If the token expired, disconnect and reconnect your store. Also make sure webhooks are enabled in your Shopify Partners dashboard.
How often is data updated?
Shopify data updates in real time via webhooks. Advertising connectors (Meta, Google, TikTok) sync daily through an automatic cron.
Can I connect my own database?
Yes. From Connectors → Database you can enter credentials for PostgreSQL, MySQL or other compatible engines. Auraltica generates schema embeddings so the chat understands your tables.
How do I change or cancel my plan?
Go to Settings → Billing. From there you can upgrade your plan, change the payment method or cancel your subscription at any time.
Is my data secure?
Yes. Database credentials are stored encrypted with AES-GCM. OAuth tokens are kept in Supabase with Row-Level Security, so only you can access your store’s information.
Use cases
E-commerce — Shopify
Connect your store and ask things like "What were my top 10 best sellers this month?" or "How many orders did I cancel last week?". Auraltica turns your question into SQL and returns the answer with optional charts.
Digital advertising — Meta / Google / TikTok
Cross your ad metrics with real sales to compute ROAS per campaign. Automatically spot which ad sets drive the most profit and which are burning budget.
SaaS — your own database
Connect your PostgreSQL or MySQL database. The system analyzes the schema and lets your business team ask questions without writing a single line of SQL.
Automatic alerts
Define critical thresholds (for example, stock below 5 units or a sales drop over 20%) and get notified via Slack or WhatsApp without checking the dashboard manually.