Shopify's native assistant versus a multichannel analytics platform. When to use each.
Shopify Sidekick is the AI assistant built into the Shopify admin: convenient if your whole operation lives there. Auraltica is an independent analytics platform that connects Shopify along with other channels, advertising and your own database, and adds 24/7 monitoring, alerts and action tracking.
Auraltica is platform-independent: it unifies Shopify, WooCommerce, Mercado Libre, ads and your database into a single voice. You chat in English and Spanish, monitor 24/7, create natural-language alerts and measure the impact of every action.
Shopify Sidekick is Shopify's native AI assistant. It helps manage the store and answer questions inside the Shopify admin, at no extra cost for merchants. Its scope is, by design, tied to the Shopify ecosystem.
| Auraltica | Shopify Sidekick | |
|---|---|---|
| Best for | Multichannel businesses wanting unified analytics and monitoring beyond Shopify | 100% Shopify merchants wanting help inside the admin |
| Platforms | Shopify, WooCommerce, Mercado Libre, Meta/Google/TikTok Ads and your own databases | Shopify only (native to the admin) |
| Natural-language chat | Yes, in English and Spanish, across all your data | Yes, within the Shopify context |
| Automatic dashboards | Yes, built from your questions | Limited to Shopify views |
| 24/7 monitoring + alerts | Yes; natural-language alerts via WhatsApp or email | Not its core purpose |
| Measurable-impact actions | Yes, outcome ledger per decision | Actions inside Shopify, no impact ledger |
| Query your own database | Yes | No |
| Cross sales with ads (ROAS) | Yes, multichannel | Limited |
| Languages | English and Spanish | Per Shopify availability |
| Price | From $39/mo | Included for Shopify merchants |
They play different roles. Sidekick helps inside the Shopify admin; Auraltica is a multichannel analytics platform with monitoring, alerts and measurable actions. Many businesses use Sidekick for store tasks and Auraltica for unified business analytics.
No. Auraltica connects to Shopify and adds other channels, advertising and your database. They coexist perfectly.
Multichannel scope, 24/7 monitoring, natural-language alerts via WhatsApp/email, cross-platform ROAS, querying your own database and an action impact ledger.
No. You connect Shopify and your other sources in 5 minutes or less.
Connect your sources and see for yourself. Integrate in 5 minutes or less.
Start freeComparison based on each product's public information (reviewed July 2026). Third-party features and pricing may change; always verify current details on their official sites. Trademarks belong to their respective owners.